Privacy Policy

What we collect

Account information you provide (email address, name, password hash, optional phone).
Order details (products purchased, shipping + billing addresses, payment provider transaction IDs).
Technical data via Cloudflare (IP address, country, device type) for security + abuse prevention.
Cookie state (cart, session, market selection — see Cookie Policy).

Why we collect it

Account information: to authenticate you and contact you about your orders.
Order details: to fulfil your order, generate customs paperwork, and meet our tax + accounting obligations.
Technical data: legitimate interest in keeping the site secure.
Cookies: essential cookies (cart, session, country) are necessary; analytics + marketing cookies are opt-in.

Sub-processors

We share data with these vendors only to the extent needed to provide the service:

Cloudflare (hosting, CDN, security)
Resend (transactional email)
NowPayments (crypto payments)
Stripe / PayPal (where applicable, per market)
Google Analytics (anonymised usage; opt-in only)

Your rights

You can request access, correction, deletion, or export of your data through the account dashboard at `/account/data-export` and `/account/delete`. We aim to respond within 30 days.

Retention

Active accounts: indefinite.
Deleted accounts: PII purged within 30 days; order history anonymised but retained for 7 years (tax + customs traceability).
Audit logs: 7 years.

Contact

Privacy queries: info@metagen.click (subject: Privacy Request).